Tag Archive for: skills

3 major presentations of welcoming hospitality service quality tone of voice posture words body language skills behavior guests customer visitors patients passengers Mind Your Guest Robert Bosma

3 important presentation forms of being hospitable

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Omotenashi: I recently saw this wonderful word in a newspaper…
The complexity of hospitality unraveled neurological levels Robert Dilts Step to an Ecology of Mind Gregory Bateson values beliefs skills behavior hostess host model of attention hospitality service quality customer service training hospitality Mind Your Guest Robert Bosma

The complexity of hospitality unraveled

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Often I hear: "How hard can it be to be hospitable, friendly,…