Tag Archive for: tone of voice

Do the test: Does your voice fits your profession promise call centre communication hospitality service quality training masterclass low voice high margaret thatcher Mind Your Guest Robert Bosma Model of Attention airport voice tone tonality casting The Connect Effect expectation

Do the test: Does your voice fits your profession?

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When you take a look at the starting point of the Model of Attention,…
3 major presentations of welcoming hospitality service quality tone of voice posture words body language skills behavior guests customer visitors patients passengers Mind Your Guest Robert Bosma

3 important presentation forms of being hospitable

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Omotenashi: I recently saw this wonderful word in a newspaper…